1.      Emics and Etics: Universals in behaviour

1.1.   Filial piety: A universal in behavior?

2.      Culture and Nonverbal behaviour

2.1.   Purpose of non-verbal behaviour

2.2.   Facial expressions

2.3.   Gaze and visual behaviour

2.4.   interpersonal space

2.5.   gestures

3.      Intercultural communication

3.1.   The components of communication

3.2.   Intracultural vs. Intercultural communication

3.3.   Stumbling blocks to effective intercultural communication

3.3.1.      Assumption of similarities

3.3.2.      language differences

3.3.3.      nonverbal misinterpretations

3.3.4.      preconceptions and stereotypes

3.3.5.      tendency to evaluate

3.3.6.      high anxiety or tension

3.4.   Qualities of an individual who excels in intercultural communication

3.5.   Intercultural sensitivity